See below our frequently asked
How can I tell who’s in my Meeting Space?
You can see who is in your space via the portal. Under 'Directory' you will see the amount of people who are currently in your space. If there is someone in your space, you can click on the number and it will show the name of who is in there.
Are my Meetings secure?
We commit to provide the most reliable and secure video services as is reasonably possible. We take all reasonable measures to ensure the integrity, continuity and availability of these services that we provide. This means that you can reliably fulfil the services that our resources support. We endeavor to continually improve our service provisions to ensure the very best experience possible.
Who can see my meetings?
You, whoever is part of your meeting and the organisation admin.
Where is my contact information?
You can find your contact information through the portal, under Account settings.
Who can I call?
Anyone with their own video address, email or phone.
Who can be added to my directory?
Almost anyone with a video address can be added to your directory. As long as you know that address, you can ask your admin to add them in.
What's the maximum number of participants can I have in a meeting?
The maximum number of participants you can have in your meeting space (including yourself) is 20.
How can I contact support?
You can contact support several different ways:
- Portal - You can use the Help Widget at the bottom right of the page. If you can't find a helpful article you can leave us a message.
- Website - Here you can either click 'Support' in the header. Or you can click 'Contact' in the footer.
How can I tell other users where I am?
By setting your default device, you're essentially telling people where you will be.
Can I share a presentation in my meetings?
If you have the documentation you can share it, with either wired or wireless connection.
Who fills my screen when in a meeting?
Our layouts are designed to show the current speaker of the conference. If that happens to be you, your screen will show the previous speaker of the conference.
Can I join from more than one device in the same meeting?
Of course! We actually encourage you to connect via a different device for presentation viewing/sending.
Can I take The Meeting Platform anywhere?
Yes you can! With the handy mobile app and a way to join via the website, as long as you have some way of connecting to the internet you can connect to a space from anywhere.